I am very impressed with Dr. Richard Joseph’s optometry office. My daughter has been complaining of headaches for months on end and we never thought her glasses could be the cause. The receptionist was very observant and asked my daughter if she had frequent headaches after hearing her complain. The staff did a visual field test for my daughter before her eye exam and informed the Doctor of the results before she went in with him! I am very impressed the staff took the intuitive to do what they could to help my daughter before her appointment. The results showed there were no visual field defects and the Doctor adjusted her prescription to better suit her needs. After receiving her new pair of glasses with the new prescription and the anti-glare coating my daughter’s headaches have disappeared!
Thank you so very much Dr. Narineh Galoostain for your outstanding professionalism! I am very happy with my glasses and feel as if I can really see clearly for the first time in years. I was shocked to see how much detail I was missing in my daily life. My new prescription provides me with clear, crisp vision and I am very grateful!
After bringing my son in for an eye exam at Dr. Joseph’s optometry office we were told my son would need to be referred to a specialist. Shortly after the appointment we changed our phone number and it did not even cross my mind to contact the office with the new number so they would have a way to inform us of the appointment. After trying to contact us over the course of a couple days the staff came and delivered a letter to us with all the information we needed for the appointment with the specialist. I am sure that many people would have let the appointment come and go. I am VERY impressed that the staff went out of their way to make sure their patients were getting the care they needed! Thank you for your care!