After bringing my son in for an eye exam at Dr. Joseph’s optometry office we were told my son would need to be referred to a specialist. Shortly after the appointment we changed our phone number and it did not even cross my mind to contact the office with the new number so they would have a way to inform us of the appointment. After trying to contact us over the course of a couple days the staff came and delivered a letter to us with all the information we needed for the appointment with the specialist. I am sure that many people would have let the appointment come and go. I am VERY impressed that the staff went out of their way to make sure their patients were getting the care they needed! Thank you for your care!